You are currently applying for Maxumise Recruitment - General Manager – Service Delivery.
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Closing Date: 02 Aug 2026 (23 days to go)
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Competency
Briefly outline how you demonstrated each competence.
| Competence | Definitions | Comments |
|---|---|---|
| Business | ||
| Business Performance | Establish performance management measures managing adjustments and variations | |
| Planning | Develop long term operational or business plans. | |
| Resource Management | Establish and adjust the resource levels to achieve organisational targets and objectives | |
| Information Analysis | Evaluate options and make decisions / recommendations based on information provided. | |
| Communication | Promote open communication and the expression of different viewpoints. | |
| Customer | ||
| Customer Commitment | Anticipate and devise solutions to meet the customers’ future requirements. | |
| Commercial Focus | Manage decisions relating to the ongoing commercial viability of the organisation. | |
| Quality Focus | Monitor/audit quality standards: provide guidance and direction to staff on quality standards. | |
| People | ||
| Leadership | Involve the work groups in developing and delivering on the performance objectives while sharing ownership of the accountabilities. | |
| Problem Solving | Generate solutions from a series of complex problems | |
| Negotiation | Lead a negotiation, focusing on the outcomes and needs of each party and building common ground. | |
| Innovation | Improves performance by developing concepts that are unique, leading edge, or new to the organisation. | |
| Self-Management | Establish the framework to monitor your own performance against strategic objectives. | |
| Professional | ||
| Financial Application | Propose solutions based on financial analysis of historical and future trends. | |
| Technology Application | Identify technological resources and evaluate them for accuracy and suitability. | |
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