You are currently applying for Asco Motors Fiji - Manager Customer Retention & Experience.
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Closing Date: 28 Mar 2026 (14 days to go)

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Competency

Briefly outline how you demonstrated each competence.

Competence Definitions Comments
Business
Business Performance Manage performance levels against set deliverables.
Planning Develop an operations plan to define specific objectives.
Information Analysis Evaluate options and make decisions / recommendations based on information provided.
Customer
Customer Commitment Anticipate and devise solutions to meet the customers’ future requirements.
Commercial Focus Manage decisions relating to the ongoing commercial viability of the organisation.
Relationship Building Identify and establish mutual relationships to achieve the strategic goals e.g. joint business projects.
Quality Focus Monitor/audit quality standards: provide guidance and direction to staff on quality standards.
People
Leadership Establish clear objectives for multiple work groups/departments empowering and supporting these leaders to lead and achieve their objectives and targets.
Problem Solving Address the wider implications, consequences or causal relationships in a non-routine problem
Negotiation Maintain a balanced approach demonstrating both empathy and focusing on facts, problems and solutions
Learning Monitor employee development and align training and development to meet the organisational goals.
Self-Management Establish the framework to monitor your own performance against strategic objectives.
Professional
Compliance Investigate/audit and report on compliance issues.
Financial Application Conduct specified analysis of financial data highlighting issues and opportunities

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