You are currently applying for Centrecom Fiji - Customer Success Manager- Ecommerce- Nadi.
Please click here to download the Position Description

Closing Date: 09 Oct 2025 (22 days to go)

Basic Information

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Requirements
Requirement Type Requirement Yes/No Comment
Language Proficiency Excellent command of English
Language Proficiency Must have excellent written and oral skills.
Regulatory Compliance Requirements Police Clearance
Regulatory Compliance Requirements Relevant certifications, registrations, and licenses may be required.
Regulatory Compliance Requirements Available to work on a roster basis covering 365 days a year.. Excellent communication skills (verbal and written). Maintains expert-level awareness of product, system, and client updates.
Regulatory Compliance Requirements Strong organization skills with a problem-solving attitude.. Excellent written and verbal communication skills.. Attention to detail.
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Competency *


Briefly outline how you demonstrated each competence.

Competence Definitions Comments
Business
Business Performance Monitor and report on the team or work unit’s performance.
Planning Plan and prioritise a course of action to achieve the outcome for your team or work unit.
Resource Management Organise, prioritise and allocate resources to achieve the team / work unit’s established outcomes.
Customer
Customer Commitment Create an organisational environment which focuses on customers and supports continuous improvement.
Commercial Focus Contribute to the organisation's viability by controlling the impact of team / work unit’s operations on the commercial objectives/targets
Relationship Building Build long-term relationships working as a trusted advisor.
Quality Focus Monitor/audit quality standards: provide guidance and direction to staff on quality standards.
Organisational Values Inspire and support the team / work unit to follow the organisation’s image and values.
Social and Cultural Awareness Use knowledge of cultures and social differences to provide services sensitive to the individual.
People
Leadership Involve the work groups in developing and delivering on the performance objectives while sharing ownership of the accountabilities.
Team Orientation Assemble teams with different talents, interests and background to create synergy.
Problem Solving Address the wider implications, consequences or causal relationships in a non-routine problem
Professional
Compliance Provide general advice on compliance to the relevant laws and regulations – be accountable for compliance in work area.

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