You are currently applying for BNG Trading Company Limited - Light Vehicle Workshop Senior Technician/Supervisor.
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Closing Date: 30 Nov 2025 (5 days to go)
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Competency
Briefly outline how you demonstrated each competence.
| Competence | Definitions | Comments |
|---|---|---|
| Business | ||
| Risk Management | Implement and manage a risk assessment program. | |
| Change Management | Diagnose change and implement the response to new direction. | |
| Planning | Develop a detailed work plan to achieve specified objectives. | |
| Systems and Procedures | Undertake defined modifications/reviews to procedures; draft manuals/instructions. | |
| Communication | Communicate by conveying key issues and points through structured questioning and listening. | |
| Customer | ||
| Customer Commitment | Recognise and address underlying customer needs, in addition to those expressed overtly. | |
| Relationship Building | Build long-term relationships working as a trusted advisor. | |
| Quality Focus | Monitor/audit quality standards: provide guidance and direction to staff on quality standards. | |
| People | ||
| Leadership | Achieve or exceed performance targets by facilitating the work and motivating and guiding the work group. | |
| Team Orientation | Assemble teams with different talents, interests and background to create synergy. | |
| Facilitation | Ensure work delegated is completed in an effective and timely manner, accepts accountability. | |
| Problem Solving | Address the wider implications, consequences or causal relationships in a non-routine problem | |
| Negotiation | Maintain a balanced approach demonstrating both empathy and focusing on facts, problems and solutions | |
| Professional | ||
| Technical Strength | Identify and analyse the problem or issue and match it with an established technical solution. | |
| Compliance | Investigate/audit and report on compliance issues. | |
| Technology Application | Leverage technology to achieve work objectives more efficiently | |
| Operational | ||
| Equipment Operation | Instruct and guide others in the use of equipment ensuring understanding of equipment’s features, operation, limitations and functions. | |
| Maintenance | Monitor equipment, plant or vehicles undertaking testing to predict or analyse efficiency or diagnose a malfunction. | |
| Health and Safety | Observe and report potential hazards or security breaches in the workplace. | |
| Environment | Observe and report potential environmental hazards or breaches in the workplace. | |
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