You are currently applying for Centrecom Fiji - General Manager - Contact Centre (Fiji).
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Please click here to download the Position Description
Closing Date: 20 Apr 2025 (15 days to go)
Basic Information
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Requirements
| Requirement Type | Requirement | Yes/No | Comment |
|---|---|---|---|
| Language Proficiency | Excellent command of English | ||
| Regulatory Compliance Requirements | Police Clearance |
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Competency
Briefly outline how you demonstrated each competence.
| Competence | Definitions | Comments |
|---|---|---|
| Business | ||
| Strategic Development | Translate the strategic direction into action-oriented strategies and plans. | |
| Business Performance | Establish performance management measures managing adjustments and variations | |
| Planning | Develop an operations plan to define specific objectives. | |
| Systems and Procedures | Issue directives for procedural changes to operations or practices. | |
| Communication | Adapt communication techniques to suit different audiences, handle complex and /or sensitive topics. | |
| Customer | ||
| Customer Commitment | Anticipate and devise solutions to meet the customers’ future requirements. | |
| Commercial Focus | Manage decisions relating to the ongoing commercial viability of the organisation. | |
| Relationship Building | Formalise business relationships through partnerships or agreements of mutual benefit e.g. service provision. | |
| Quality Focus | Develop quality standards for the organisation. | |
| People | ||
| Leadership | Establish clear objectives for multiple work groups/departments empowering and supporting these leaders to lead and achieve their objectives and targets. | |
| Problem Solving | Generate solutions from a series of complex problems | |
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