You are currently applying for Centrecom Fiji - Customer Care Consultant - City Chic- Nadi.
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Please click here to download the Position Description
Closing Date: 07 Apr 2025 (2 days to go)
Basic Information
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Requirements
| Requirement Type | Requirement | Yes/No | Comment |
|---|---|---|---|
| Language Proficiency | Must have excellent written and oral skills. |
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Competency
Briefly outline how you demonstrated each competence.
| Competence | Definitions | Comments |
|---|---|---|
| Customer | ||
| Customer Commitment | Recognise and address underlying customer needs, in addition to those expressed overtly. | |
| Promotion | Analyse the customer’s requirements and identify the products/services to match this need. | |
| Commercial Focus | Demonstrate an awareness of the commercial impact of your work. | |
| Relationship Building | Maintain appropriate working relationships with a third party e.g. regular service call. | |
| Quality Focus | Apply self to achieve at or above the quality standards. | |
| Organisational Values | Demonstrate the organisation’s image and values in their daily work. | |
| Social and Cultural Awareness | Use knowledge of cultures and social differences to provide services sensitive to the individual. | |
| People | ||
| Team Orientation | Contribute to the team improving team effectiveness through personal commitment | |
| Self-Management | Motivate self to produce outcomes by organising and prioritising your work. | |
| Professional | ||
| Technical Strength | Understand technical concepts and their application. | |
| Compliance | Comply with the laws, policies and procedures relating to an area of work | |
| Operational | ||
| Environment | Consider the environmental impact by organizing the personal workspace to reduce the likelihood of an incident and to reduce wastage. | |
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